Privacy policy

Last Updated: 27 JUNE 2023

 

Our Privacy Policy:

Corto Olive NEVER shares or sells ANY customer information, PERIOD.

Corto Olive takes your privacy seriously.  We want you to know how we collect, use, and retain your personal information.

Assistance For The Disabled

Alternative formats of this Privacy Policy are available to individuals with a disability.  Please contact info@corto-olive.com and write “Assistance for the Disabled” in the subject line for assistance.

 

This Privacy Policy explains:

  1. What categories of personal information we collect
  2. The categories of sources from which we collect this personal information
  3. The purposes for which we use your personal information
  4. That we do NOT sell or share your personal information.
  5. How long we keep your personal information
  6. Privacy rights for California residents
  7. Changes to this Privacy Policy

 

Notice at Collection for California Residents:  Company collects the personal information identified in Section 1 for the purposes identified in Section 3 and retains it for the period described in Section 5. We do not sell your personal information.  We also do not collect or process sensitive personal information.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We do not collect information from anyone under 13 years of age.

Scope

This Privacy Policy applies to the personal information of individuals (“you”, “your”, or “yours”) collected by Company, including the personal information collected when you visit our website [insert URL of website(s)] as it may be modified, relocated and/or redirected from time to time (the “Site”).  This Privacy Policy does not apply to the personal information of individuals in their capacity as prospective, current, or former employees, contract workers, board members, or owners of [Company], or their emergency contacts, dependents, or beneficiaries.

Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

Other web sites

The Site may contain links to other web sites not operated or controlled by use (“Third Party Sites”).  The policies and procedures we describe here do not apply to Third Party Sites.  The links from the Site do not imply that we endorse or have reviewed the Third Party Sites.  We suggest contacting those sites directly for information on their privacy policies.

 

  • WHAT CATEGORIES OF PERSONAL INFORMATION WE COLLECT

 

Identifiers: For relationship reasons, we collect and keep a secure list of the personal names of restaurateurs who use our products and their preferred methods of personal contact, which if our customers provide them may include personal cell phone numbers, personal email addresses, and/or personal social media handles

Commercial Information:  To provide more responsive service, we also keep track of which of our products you are using.

Note on Sensitive Personal Information:  If you happen to purchase our products directly from our online store, our third party transaction platform, Shopify, securely collects personal financial transaction information (credit card numbers, billing address, transaction detail) in order to deliver the products you order.  Shopify removes your credit card information immediately after your transaction is completed.

Internet or Other Electronic Network Activity Information, for example: information about your usage of the Site, such as the pages you viewed, the services and features you used or interacted with; your browser type and details about any links or communications with which you interacted; internet protocol (IP); browser plug-in types and versions; and operating systems and platform.

Additional Note on Sensitive Personal Information: For customers purchasing product through our online store, Corto Olive does not infer characteristics from sensitive personal information. Corto Olive only uses sensitive personal information as necessary to provide the goods the average person would reasonably expect when requesting those goods, to ensure security and integrity, short term transient use, to maintain the quality of our products, or for other purposes permitted by the California Privacy Rights Act and implementing regulations (“CPRA”) without the right to opt out.

 

Do We Use Cookies?

Yes. Cookies are small files that the Site or our service provider transfers to your computer’s hard drive through your Web browser that enables the Site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us understand how users use the Site. For example, cookies gather information about how long you spend on a web page so that we can understand what web pages are of most interest to users.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings. If you turn off your cookies, some of the features on the Site may not function properly.


Google Analytics

We use cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding our Site visitors.  These cookies collect data tied to a user’s IP address, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting the Site.  Based on this information, Google Analytics compiles aggregate data about Site traffic and Site interactions, which we use to offer better Site experiences and tools in the future.  For more information on Google Analytics, visit https://support.google.com/analytics.

 

Web Beacons

We include small graphic images or other web programming code, called web beacons (also known as "pixel tags", “web bugs” or "clear GIFs"), on the Site. The web beacons are minute graphics with a unique identifier. They are used to track the online movements of Web users. In contrast to cookies, which are stored in a user's computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.  Rejecting cookies using browser settings may not stop web beacons from tracking you

 

Tracking Across Time and Different Sites

The Site tracks your online activities over time and across websites or online services on an individually identifiable basis.  For example, we may serve you advertisements on other websites based on what appeared to interest you on our Site.  We do allow third parties to use our Site to track your activities over time or across other websites.

 

Do Not Track Setting

The Site currently does not respond to web browser “do not track” (DNT) signals or other mechanisms that indicate your preference for having information collected over time and across different web sites following your visit to our Site.  DNT is a preference you can set in your browser’s settings to let the website you visit, including the Site, know that you do not want the websites collecting your personal information.  You can also visit https://allaboutdnt.com/ to learn more.

 

  • THE CATEGORIES OF SOURCES FROM WHICH WE COLLECT YOUR PERSONAL INFORMATION

 

  • You, for example, when you register with our Site, when you shop directly from our website, or when you otherwise provide information directly to us.
  • Service providers, for example, analytics providers, IT, and system administration services.
  • Automated technologies, for example, browsing activity collected by automated technologies on the Site.
  • Marketing/advertising companies, for example, from social media platforms, consumer research companies, and analytics or marketing/advertising companies.

 

  • THE PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION

We use the categories of personal information we collect for one or more of the purposes below:

Providing Products and Services, including:

  • To deliver our products and administer our services.
  • To communicate with you.
  • To improve our products and services, develop new products and services, and conduct research on further improvements.
  • To enhance your experience using our products and services and to personalize your online experience.

 

Support and Marketing, including:

  • For customer support.
  • To respond to any requests, queries, suggestions, feedback, or comments you may have.
  • To send you marketing information about our products and services, including notifying you of marketing events, membership and rewards programs, promotions, and sweepstakes, with your consent in accordance with applicable law.
  • To inform you of any changes to the services, your account (if applicable), this Privacy Policy, or any other policies or terms in relation thereto.
  • To perform operations to maintain the services, including to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

 

Monitoring, Security, and Compliance, including:

  • To administer and protect our business and our Site (including troubleshooting, analysis, testing, system maintenance, support, reporting and hosting of data, and preventing fraud and abuse).
  • To store, host, or backup (whether for disaster recovery or otherwise) our services or any data contained therein.
  • To protect the rights, property, or safety of Company, you, or others.
  • To report suspected criminal conduct to law enforcement and cooperate in investigations.
  • To exercise Company’s rights under applicable law and to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.
  • To ensure compliance with applicable laws and regulatory obligations.

Incidental Purposes: Any incidental purposes related to, or in connection with, the above.

 

  • HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION

Corto Olive does NOT sell or share your personal information with other companies.  If required, Corto Olive may provide your personal contact information to our local Broker representatives to provide requested service. 

  1. Disclosures Generally

 

Company discloses personal information as necessary for the purposes described in Section 3 above to the following categories of external recipients:

  • Service providers and contractors: Company discloses your personal information to service providers and contractors for the purposes above to assist us in meeting our business needs and contractual and legal obligations.
  • Third parties: For example, we might disclose personal information to lawyers to assist us with legal compliance or to business partners to assist us in providing services to you.
  • Public: Company may disclose personal information to the public as part of a press release, for example, to announce the winner of a sweepstakes if required by state law.
  • Required Disclosures: We may be required to disclose personal information in a court proceeding, in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
  • Legal Compliance and Protections: We may disclose personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of Company, our users, or others.

 

  1. Sales and Sharing

 

Sales of Personal Information:

Company discloses personal information to third parties for analytical, marketing, and advertising services as follows:

 

Categories of Personal Information

Categories of Third-Party Recipients

Internet Activity Information

Analytics Providers – to better understand our website visitors

Network Advertisers – to provide advertising better suited to your interests

Affiliate Marketing Programs

 

 

Sharing of Personal Information:

Company “shares” personal information with third parties as follows in order to provide you with information about products and services that may be of interest to you:

 

Categories of Personal Information

Categories of Third-Party Recipients

Internet Activity Information

Network Advertisers – to provide advertising better suited to your interests

Affiliate Marketing Programs

 

 


 

  • HOW LONG WE KEEP YOUR PERSONAL INFORMATION

 

We retain your personal information for the duration of the customer relationship, if any. For customers who purchase products from us online, those transactions are handled securely by Shopify and credit card information is removed as soon as the transaction is completed.  We retain details of your purchase and your delivery address to ensure you get what you ordered.

 

  • PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

 

Subject to applicable law, California residents have the following rights:

  • Right to Know: You have the right to submit a verifiable request for specific pieces of your personal information obtained from you and for information about Company’s collection, use, and disclosure of your personal information.
  • Right to Delete: You have the right to submit a verifiable request for the deletion of personal information that you have provided to Company.
  • Right to Correct: You have the right to submit a verifiable request for the correction of inaccurate personal information maintained by Company, taking into account the nature of the personal information and the purposes of processing the personal information.

 

  1. How to Exercise Your Rights

 

Company will respond to requests to know, delete, and correct in accordance with applicable law if it can verify the identity of the individual submitting the request.  You can exercise these rights in the following ways:

  • Call (888) 832-0051 or email us at INFO@CORTO-OLIVE.COM and write “California Privacy Rights” in the subject line and indicate in your email which of your rights you wish to exercise.

 

  1. Company’s Non-Discrimination Policy

Company will not unlawfully discriminate against you for exercising your privacy rights under the California Privacy Rights Act.


  • CHANGES TO THIS PRIVACY POLICY

 

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above.  If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will provide a prominent notice of such changes and the effective date of the changes before making them.

 

For More Information

 

For questions or concerns about Company’s privacy policies and practices, Please call us at (888) 832-0051 or email us at INFO@CORTO-OLIVE.COM and write “California Privacy Rights” in the subject line and indicate in your email which of your rights you wish to exercise